At River Falls Chiropractic we appreciate that you are trusting us with information that is important to you, and we want to be transparent about how we use it. Here we describe the privacy practices and you will learn about the information we collect, how we use it, the controls we give you over your information, and the measures we take to keep it safe. By engaging with our services, you agree to the terms outlined in this policy.

1. Information We Collect:

  • Contact Information: We collect your First and Last name, email address, phone number, and other contact details when you communicate with us.
  • Communication Content: We may collect information related to your communication with us, including emails, messages, and other forms of communication.

2. How We Use Your Information:

  • Communication Processing: We use your contact information to communicate with you and respond to your inquiries, requests, or concerns.
  • Service-related Communications: We may send you service-related announcements, updates, and administrative messages.
  • Improving Services: Your communication data may be used to analyze trends, track user interactions, and improve our services.

3. Information Sharing and Disclosure:

  • Third-Party Service Providers: We may engage third-party service providers to assist with communication services. These providers are contractually obligated to maintain the confidentiality and security of your information.
  • Legal Requirements: We may disclose your information if required by law, regulation, or legal process. We will only release personally identifiable information to comply with valid legal requirements, such as search warrants, subpoenas, or court orders.

4. Security Measures:

  • Data Security: We implement a combination of technical, administrative, and physical controls to protect against unauthorized access, disclosure, alteration, or destruction of your information.  Our privacy policy does not cover content that is transmitted via email to our office. Email does not have the same encryption and security protocols and should not be used to transmit sensitive information.

5. Your Choices:

  • Opting Out: You may choose not to receive non-essential communications from us by following the opt-out instructions included in the communication.

6. Information Protection:

  • No Sale or Distribution: Your information will not be sold or distributed to third parties for marketing purposes.

7. SMS Messaging Terms & Conditions:

  • At River Falls Chiropractic, you can opt-in to receive text message notifications. About these notifications:
    • Notifications may include appointment reminders, scheduling confirmations, office notifications, follow-up communications, customer services messages, updates, and other information related to the services provided by River Falls Chiropractic.
    • Messaging frequency may vary depending on your interactions with our office depending on your mobile carrier and service plan.
    • Standard messaging rates and data charges may apply
    • I can opt-out of receiving these SMS messages at any time by replying ‘STOP’ or by contacting River Falls Chiropractic directly.
    • I can text ‘HELP’ for help information.

8. Consent:

  • By engaging with our services and communicating with us, you consent to the collection, use, and disclosure of your information as described in this Communication Privacy Policy.

9. Contact Information:

If you have questions, suggestions, or concerns about this policy, or about our use of your information, please contact us.

River Falls Chiropractic
215 N 2nd St. Suite 201
River Falls, WI 54022
Email: rfchiropractic@comcast.net
Phone: (715) 425-6665